Casino Royale's Terms & Conditions

1. General Terms

These Terms & Conditions apply to the use of the Casino Royale platform and all its services. By creating an account or using the platform, you are deemed to have accepted these terms.

Casino Royale is an internationally licensed online gaming platform operating to serve players in Bangladesh. Our services include online casino games, Sports Betting, Live Casino, and other gaming options.

These Terms & Conditions are published in both English and Bengali. In the event of any dispute or ambiguity, the English version shall prevail. Casino Royale reserves the right to modify these terms at any time, and continued use of the platform following any changes will be considered acceptance of the updated terms.

2. Account Registration

You must provide accurate and complete information when registering an account with Casino Royale. Accounts created using false information may be closed and funds forfeited at any time.

• Each individual may register only one account.
• Creating multiple accounts using the same mobile number or email address is strictly prohibited.
• Your account password must be kept strictly confidential and must not be shared with anyone.
• Transferring or selling your account to a third party is strictly prohibited.
• Any changes to the information provided at registration must be reported to Casino Royale immediately.
• A copy of your National ID or passport may be required for KYC verification.

Once registration is complete, Casino Royale will verify your details. Certain features may be limited until verification is finalized. Once all information is confirmed, you will have full access to everything Casino Royale has to offer.

3. Eligibility & Age Requirements

You must be 18 years of age or older to register and play at Casino Royale. Casino Royale may request valid identification at any time for age verification purposes.

To participate on Casino Royale, you must also reside in a country or region where receiving online gaming services is not legally prohibited. You are solely responsible for knowing and complying with the laws of your own country.

4. Deposits & Payments

Casino Royale accepts deposits in Bangladesh via bKash, Nagad, and other approved payment methods. All deposits are made in Bangladeshi Taka (BDT).

• Casino Royale does not charge any additional fees on deposits.
• The payment method used must be registered in your own name.
• Deposits from third-party accounts are strictly prohibited.
• For suspicious transactions, Casino Royale may request additional information for verification purposes.

5. Withdrawal Policy

Your KYC verification must be completed before withdrawing funds from Casino Royale. A copy of your ID may be required when making your first withdrawal. Casino Royale ensures that all valid withdrawal requests are processed in a timely manner.

• Minimum withdrawal limit: ৳500.
• A maximum of ৳1,00,000 can be withdrawn in a single transaction.
• Withdrawals are preferably processed using the same method as the original deposit.
• Wagering requirements must be met before withdrawing any bonus winnings.
• Casino Royale may place a hold on withdrawals if fraudulent activity is suspected.
• Withdrawals may be delayed due to bank holidays or technical issues.

6. Bonuses & Promotions

Casino Royale offers a wide range of bonuses and promotions. Each bonus comes with specific terms and conditions that should be read carefully before claiming. By claiming a bonus, you automatically agree to the associated terms.

• The welcome bonus is available to new members only and can be claimed once.
• Most bonuses are subject to wagering requirements — typically 20 to 40 times the bonus amount.
• Bonus funds cannot be used on all game types; restrictions may apply to certain games.
• Casino Royale reserves the right to modify or cancel any bonus or promotion.
• Collecting bonuses through multiple accounts is considered fraudulent activity.
• Bonuses have a limited validity period; any bonus not used within the specified timeframe will be forfeited.

7. Gaming Rules

All games on Casino Royale are powered by internationally certified software providers. Each game's outcome is determined by a Random Number Generator (RNG) that is regularly verified through independent third-party audits.

• Game outcomes are entirely fair and automated; Casino Royale and its staff do not interfere with the result of any game.
• If a game session is interrupted due to a technical error, Casino Royale will endeavour to refund the wager for that round.
• If your internet connection drops during a game, the last saved state recorded on the server will be treated as final.
• In Live Casino games, the dealer's decision is final and cannot be changed.
• If a Sports Betting event is cancelled, Casino Royale will settle the bet in accordance with standard industry rules.

8. Prohibited Activities

• Use of funds derived from money laundering or illegal sources.
• Creating multiple accounts to collect bonuses or exploit the system.
• Using software bots, scripts, or automation tools to play games.
• Any attempt to manipulate or fix game outcomes.
• Attempting to steal or hack another player's account credentials.
• Disrespectful or threatening behaviour towards Casino Royale staff.
• Attempting to introduce viruses or malware to the platform.

9. Responsible Gaming

Casino Royale is firmly committed to responsible gaming. We want every member to enjoy gaming as a form of entertainment. If you feel that gaming is having a negative impact on your personal, financial, or family life, please seek help immediately.

Casino Royale provides the following responsible gaming tools:

• Set daily, weekly, or monthly deposit limits at your convenience.
• Option to temporarily suspend your account for a set period.
• Permanent self-exclusion is available — once activated, it remains in effect for a minimum of 6 months.
• Our support team is available to provide expert guidance on any gaming-related concerns.

For more details, visit our Responsible Gaming Page Visit.

10. Data Privacy

Casino Royale takes the protection of your personal information extremely seriously. We use SSL encryption technology to keep all your personal and financial data secure. Your information is never sold to third parties.

• Information provided during registration is used solely for account management and verification purposes.
• Information may be shared when required by legal obligations or regulatory authorities.
• Cookies and tracking technologies are used to enhance the user experience.
• To view or delete your data, please contact the Casino Royale support team.

For more information, visit our Privacy Policy Read.

11. Account Closure

You can request account closure at any time by contacting the Casino Royale support team. Before your account is closed, you will be given the opportunity to withdraw any remaining valid funds.

• No penalty applies if you choose to close your account voluntarily.
• If Casino Royale closes an account due to a terms violation, the remaining balance may be forfeited.
• Maintenance fees may apply to accounts that have been inactive for an extended period.
• Once your self-exclusion period ends, please contact support to reactivate your account.

12. Dispute Resolution

If you have a dispute or complaint regarding Casino Royale, please contact our customer support team in the first instance. We aim to provide an initial response to all complaints within 48 hours.

• Once a complaint is submitted, Casino Royale will begin an investigation and provide a resolution within a reasonable timeframe.
• If the matter is not resolved through support, you may escalate it to the licensing authority.
• In the event of a dispute, Casino Royale's server logs and database records will be treated as the definitive source of evidence.
• All internal resolution channels must be exhausted before pursuing legal remedies.

13. Changes to Terms & Conditions

Casino Royale reserves the right to partially or fully modify these Terms & Conditions at any time. For significant changes, a notification will be sent to your registered email or mobile number.

Continued use of Casino Royale after any changes have been made will be considered acceptance of the updated terms. We recommend visiting this page regularly. The date of the latest update will always be shown at the top of this page.