Casino Royale's Privacy Policy

1. Introduction

Welcome to Casino Royale. Our Privacy Policy explains in detail what information Casino Royale collects about you, how it is used, who it may be shared with, and what rights you have over your own data.

Casino Royale is an internationally licensed online gaming platform. We place the highest importance on our members' privacy. This Privacy Policy applies equally to all of Casino Royale's digital services — including the website, mobile app, and other platforms.

By creating an account or using Casino Royale's services, you are considered to have agreed to this Privacy Policy. We strongly recommend reading this policy carefully before you start using the platform.

2. Data Collection

Casino Royale collects two types of information from you — data you provide directly and data collected automatically. Details are outlined below:

Casino Royale collects only the information that is necessary. No excessive or irrelevant data is requested. Your full payment card number is never stored on Casino Royale's servers — it is processed directly by a PCI DSS certified payment gateway.

3. Use of Information

Casino Royale uses your information for the following purposes:

• Creating and managing accounts, and completing KYC verification.
• Securely processing deposits, withdrawals, and other financial transactions.
• Sending bonuses, promotions, and personalized offers.
• Providing customer support and resolving complaints.
• Detecting fraudulent activity, money laundering, and abuse.
• Monitoring gameplay patterns to ensure responsible gaming.
• Continuously improving Casino Royale's platform services and user experience.
• Meeting legal obligations and regulatory requirements.

Casino Royale never sells or rents your information to third parties for advertising purposes. Every use of your data is specific and justified.

4. Information Sharing

Casino Royale may share your personal information with the parties listed below, under limited and specific circumstances:

• Payment Processor: Necessary information is shared with bKash, Nagad, or banking partners to process deposits and withdrawals.
• KYC Service Provider: Information may be shared with licensed third parties for identity verification purposes.
• Law Enforcement: Information may be disclosed when required by court order or legal obligation.
• Game Software Provider: Minimum information required to operate specific games.
• Audit & Compliance: As required by the licensing authority.

Before sharing any information with a third party, Casino Royale ensures that the party follows appropriate data protection practices and will use the information solely for the specified purpose.

5. Retention & Security

Casino Royale stores your information in secure, internationally certified data centers. Our security infrastructure features multiple layers of protection to guard your data against any unauthorized access.

• All data transmissions are secured with SSL/TLS 256-bit encryption.
• Sensitive data stored in the database is encrypted separately.
• Regular backups and disaster recovery plans are active.
• Only authorized Casino Royale staff can access specific data.
• All staff are privacy-trained and have signed NDAs.
• Suspicious access attempts are automatically detected and blocked.

Casino Royale retains your data for specified periods in accordance with legal obligations. Even after account closure, certain information may be kept for up to 5 years to meet regulatory requirements.

6. Cookie Policy

Casino Royale uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help Casino Royale improve your browsing experience.

• Essential Cookies: Maintaining login sessions and security verification — these cannot be disabled.
• Performance Cookies: Analyzes which sections of the site receive the most traffic.
• Functionality Cookies: Remembers your language preference and personalized settings.
• Marketing Cookies: Measures the effectiveness of Casino Royale's promotional communications.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit certain features on Casino Royale.

7. Your Rights

You have the following rights over your personal data on Casino Royale. To exercise any of these rights, send an email to the Casino Royale support team.

8. Minor Protection

Casino Royale is strictly for individuals aged 18 and above. We do not knowingly collect information from minors. Age verification is mandatory at registration and is confirmed through KYC documentation.

If a minor has accidentally registered on Casino Royale and we detect this, the account will be immediately closed and all collected data will be deleted.

9. International Data Transfers

As an international platform, Casino Royale may occasionally process or store your data on servers located outside your country. In such cases, Casino Royale ensures that:

• International data protection standards are followed for all data transfers.
• Adequate data protection measures are in place in the destination country or at the service provider.
• Encryption is always applied during data transfer.
• Data is transferred only as necessary to provide the relevant service.

Casino Royale signs data processing agreements with its international partners to ensure your privacy is protected.

10. Policy Changes

Casino Royale may update this Privacy Policy as needed — for example, due to legal changes, the introduction of new services, or security improvements.

For significant changes, Casino Royale will notify you in advance via email or an in-platform notification. Continued use of the platform following any changes will be considered acceptance of the updated policy.

11. Contact

For any questions, requests, or complaints regarding this Privacy Policy, please contact Casino Royale's dedicated Data Protection Team:

• Email: support@casinoroyale.im
• Response Time: An initial response is typically provided within 48 hours.
• Live Chat: Log in to the Casino Royale platform and chat with us directly.

Casino Royale is committed to protecting your privacy at all times. We believe that transparency and trust are the foundation of a successful gaming platform.